from expert renovations to proactive upkeep, I’m your trusted partner in keeping your home safe, beautiful and stress-free
Our Values
I do what’s right, even when no one’s watching. My clients trust me with their homes, and I honor that trust with transparency, honesty, and accountability at every stage.
🔹 White-Glove Service
I offer a concierge-level experience, managing every detail with precision, care, and personalized attention, so my clients can enjoy peace of mind throughout the process.
🔹 Expertise You Can Rely On
From water damage restoration to high-end remodeling, I bring certified expertise, proven processes, and a vetted network of professionals to deliver quality without compromise.
🔹 Design-Driven Execution
Function meets beauty in every project. With a strong foundation in interior design, I bring vision to life ensuring that every detail aligns with my clients’ lifestyle and taste.
🔹 Family-Centered Values
I treat every home as if it were my own. Rooted in care, communication, and respect, I create environments that support safety, comfort, and lasting memories.
🔹 Excellence in Every Detail
I don’t settle for “good enough.” From initial consult to final walk-through, I hold myself and my partners to the highest standards of craftsmanship, service, and professionalism.
My parents opened their home to foster children when I was 19, they cared for a total of 10 kids. When it came time to choose a name for my company, I wanted something that honored their legacy and the children whose lives they touched. I chose "Blue Ribbon" because it symbolizes the fight against child abuse and the importance of prevention, a cause close to my heart.
I'm here to answer your questions and help you get started on turning your vision into reality.
We proudly serve residential and commercial clients across multiple regions, in San Antonio and Surrounding Areas. We look forward to serving you.
We’re here to answer your most common questions about our repair and contracting services.
Blue Ribbon Home Improvement Concierge offers a wide range of personalized, high-quality services designed to simplify and elevate every step of a homeowner’s renovation or restoration journey. Core services include:
🛠️ General Home Renovation & Remodeling
Kitchen & bathroom remodels
Full interior updates and layout reconfigurations
Aging-in-place modifications
Custom carpentry and built-ins
💧 Water Damage Restoration (IICRC Certified)
Emergency water extraction
Structural drying & dehumidification
Mold remediation & prevention
Insurance coordination & documentation
🎨 Design + Build Concierge
Interior design consultation & space planning
Material and finish selections
Seamless coordination from design concept to completed construction
Visual renderings or mood boards upon request
🧰 Maintenance & Repair Coordination
Project management for handyman services
Plumbing, electrical, HVAC, landscaping referrals & oversight
Home inspections and post-disaster evaluations
Annual home check-ups and preventative maintenance planning
🧑💼 Premium Client Advocacy
Permitting & HOA coordination
Licensed trade vetting and contractor oversight
Budgeting guidance and value engineering
Timeline and quality control management
Blue Ribbon Home Improvement Concierge delivers a true “white-glove” experience by managing every detail for the homeowner—coordinating vendors, schedules, and communications—while its IICRC-certified expertise in water damage restoration ensures rapid, compliant mitigation and long-term structural protection. Guided by an interior-design background, the team unites aesthetics with craftsmanship, seamlessly translating design intent into high-quality builds. Clients benefit from a caring, family-oriented approach led by Carla Pastor, along with a hand-picked network of licensed, insured tradespeople whose proven reliability guarantees accountability and premium results from concept to completion.
Yes, Carla offers free inspections for many of the construction and home maintenance services. Contact us today to schedule your free inspection.