Effective Date: 08/01/2024

Blue Ribbon Home Improvement Concierge LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Email address

Phone number

Property address

Project details or service inquiries

Any information submitted through contact forms, booking forms, or consultations

We may also automatically collect limited technical data such as:

IP address

Browser type

Device information

Pages visited and interaction data

This information helps us improve website functionality and user experience.

How We Use Your Information

We use your information to:

Respond to inquiries and service requests

Schedule consultations or services

Communicate about projects, updates, or services

Provide customer support

Improve our website, services, and marketing efforts

Send occasional marketing or informational messages (you may opt out at any time)

We do not sell, rent, or trade your personal information.

Sharing of Information

Your information may be shared only with:

Trusted contractors or service partners when necessary to fulfill requested services

Third-party tools used for scheduling, communication, or website management (such as CRM or email platforms)

Legal or regulatory authorities if required by law

All third parties are expected to handle your data responsibly and securely.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

Improve site functionality

Analyze traffic and performance

Enhance user experience

You can disable cookies through your browser settings, though some site features may not function properly.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

Your Rights & Choices

You have the right to:

Request access to the personal information we have about you

Request corrections or updates to your information

Opt out of marketing communications at any time

Request deletion of your personal data, subject to legal or operational requirements

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Blue Ribbon Home Improvement Concierge LLC
📧 Email: [email protected]
📞 Phone: (830) 271-5050
🌐 Website: https://blueribbonconcierge.com